Frequently AskedQuestions

No referral is required. You can request an appointment directly online, by phone, or in person, and our team will help match you with the right provider for your needs.

Your first visit typically includes a clinical intake, a review of your history and current concerns, and a conversation about treatment options. It’s a chance for your provider to understand your situation before recommending a plan.

You can book online, by phone, or in person. To reschedule or cancel, please contact our office as early as possible so the time slot can be offered to another patient.

We work with a range of insurance plans. Please contact our office with your insurance details so we can confirm your specific coverage and any out-of-pocket costs before your visit.

We offer self-pay options for patients without insurance coverage. Reach out to our office to discuss pricing and any available payment arrangements.

Co-pays and any applicable fees are generally due at the time of service. Our front desk team can walk you through the specifics for your plan.

Yes. Many appointments can be completed by secure video from wherever is convenient for you. Your provider will let you know if a particular visit needs to be in person.

A private, quiet space and a device with a camera, microphone, and stable internet connection. You’ll receive a secure link ahead of your appointment time.

Transcranial Magnetic Stimulation (TMS) is a non-invasive, FDA-cleared treatment that uses magnetic pulses to stimulate areas of the brain involved in mood regulation. It’s often considered for depression that hasn’t responded fully to medication. Your provider can help determine if it’s a good fit for you.

Pharmacogenomic testing looks at how your genetics may affect your response to certain psychiatric medications. It can help guide prescribing decisions, particularly if you’ve had difficulty finding a medication that works well for you. It isn’t required for every patient — your provider will discuss whether it’s recommended in your case.

This varies by treatment plan. Medication management is often followed up every few weeks to months once stable, while therapy-based treatment may involve more frequent sessions. Your provider will outline a schedule specific to your care.

Yes. Your health information is protected under HIPAA and handled according to strict privacy standards. It is only shared with your consent or as required by law.

Only with your permission. If you’d like a family member involved in appointments or communications, let your provider know and we’ll document your preference.