Welcome to Lana Health Services

Before Your First Visit

A little preparation helps your first appointment go smoothly. Please have the following ready:

• Valid photo ID (driver's license, passport, or state ID)
• Insurance card (front and back), if applicable
• A list of current medications and dosages
• Referral paperwork, if your visit requires one
• Payment method for copays or self-pay balances
• Any relevant medical records from previous providers

Appointment & Cancellation Policy

To make sure every patient gets the time and attention they deserve, please review our appointment guidelines:

1. Please arrive 15 minutes before your scheduled appointment time to complete any remaining paperwork.
2. Cancellations require at least 24 hours' notice so we can offer the slot to another patient.
3. Missed appointments without notice may be subject to a no-show fee.
4. Arrivals more than 15 minutes late may need to be rescheduled to avoid delaying other patients.
5. Please keep your contact information current so we can reach you about appointment changes.
6. Bring an updated medication list to every visit, including any changes since your last appointment.
7. Follow-up visits should be scheduled before you leave the office whenever possible.